We’re committed to making sure you get the best possible service. Sometimes we need to work on our Internet Bank, Banking app, and other systems but we’ll always try to minimize disruption.
Our services are working normally
Our service commitment
Our goal is to make sure your money is always safe, secure, and managed in the best possible way.
Whenever we have important improvements to make, we will try to minimize disruption to members by:
Taking services offline at off-peak times, like weekends or early hours.
Letting you know in advance, so you can be prepared.
Letting you know when the work has been completed.
Thank you for understanding.
Open Banking channel availability report
For more information about how Open Banking has been performing read our latest Channel Availability Report.
Open Banking channel availability report
PDF, 352KB (opens in a new window)
Regular updates on work
If you need any additional information on maintenance, please contact us on Twitter.
Related links
Online banking help
Contact us
Branch finder